[vc_row css=”.vc_custom_1614083785488{margin-top: 50px !important;}”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][vc_column_text el_class=”line-height-30″]We only entertain the requests for replacement, return or refund only if the
request is raised within 4 calendar days of receiving the product. The customers
can also raise the request for return or refund even before the product is
delivered. In other words, we SHALL NOT entertain any requests for replacement,
return or refund after 4 calendar days from the date of delivery of the product.
Before making any request for replacement or return kindly note that we shall process the request for replacement or return only under following circumstances:

1. If the supplied product has a manufacturing defect.
2. The product supplied is different from the product ordered.
3. The product supplied must not have been used or worn out.
4. The customer must return it in the same original packing in which it was received. Needless to mention that the original packing must not have been broken or soiled.
5. The customer must supply the proof of purchase or receipt of the product.
6. Products under warranty (if eligible).
Nevertheless, the customers shall not be eligible for return or replacement/exchange under following circumstances:
1. Items that are specified as “non-refundable” will not be returned/refunded at any cost.
2. The product must be non-consumable in nature, i.e., any item which is consumable in nature like incense sticks, turmeric etc. can neither be replaced nor returned/exchanged under any circumstance,
3. Bulky items like statues, paintings, temple or pooja mandir,
4. Customisation or customised items.[/vc_column_text][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row]